Interim MD & Fractional CPTO/CPO/CTO

I get telco businesses from crisis to stability in under 12 months

Interim MD and Fractional CPTO/CPO/CTO for telco turnarounds, scale-ups, and PE-backed portfolios. 23+ years converting telco complexity into commercial results - from founding-team startup to part of the team through two acquisitions.

SC Clearable UK/Swiss National Day rate from £1,200 — contact to discuss engagement scope. Specialist expertise in IoT connectivity platforms, eSIM/eUICC, BSS/OSS, and wholesale roaming.
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Simon Gadd

Transformation examples

Two examples from different stages of my career - demonstrating I can parachute in and deliver, or build something from scratch over time.

IoT Platform Turnaround

6 Months | Interim MD

Took over as MD of a struggling IoT connectivity platform. Platform was missing SLAs, customer relationship was fractured, and contract renewal was at risk.

6mo
Platform rebuild
3yr
Contract secured
300K+
SIMs managed

Telco Software Scale-Up

9 Years | Board Director

Joined as employee #2 at a telco clearing startup. Built the engineering function, product suite, and commercial capability from a blank sheet.

3→200+
Staff growth
4
Countries
Tier-1
MNO clients
BT EE T-Mobile Telstra A1 Telekom

Recommendations

Simon was a key member of the leadership team - able to support the core business, as well as autonomously drive his own division. His views were always listened to as commercial and strategic. Simon would be a very valuable member of any senior leadership team.

Nicholas Hoare

CEO, Nextgen Clearing

A rare combination of deep technical understanding and genuine commercial expertise. Equally comfortable in the boardroom discussing long-term strategy as he is getting into the detail to solve a customer's immediate challenges. Someone of real integrity who colleagues trust.

Georg Kaiser

Regional Sales Director, Nextgen Clearing

Simon hit the ground running rapidly, coming up to speed and fully integrating into our team almost overnight. He is technical in nature, very market savvy, and has keen business insights. He'll be a valuable asset to any organization that engages him.

George Woodward

President & CEO, Trilogy Networks

Simon knows how to link technology solutions to the P&L and shareholder value, enabling him to pitch successfully to senior decision makers. He inspires confidence and trust at all levels including the boardroom and C suite. Simon is the guy you want in the room to get the deal over the line.

Keith Greenfield

CEO Mentor and Business Adviser

Simon really brought our Oracle Apex project to life, helped navigate challenges and found innovative solutions. What set him apart was his ability to speak to a non-technical team in layman's terms - giving clear, concise advice and reassuring team members who do not always embrace change.

Lucie W

Head of Corporate Operations, Ministry of Defence

He instantly builds rapport and quickly establishes himself as a trusted advisor. His ability to turn a business problem into an effective solution is a critical factor in not just gaining trust with clients but also winning business. I would work with Simon again in a heartbeat.

Jill Paterson

Global Sales Professional

Simon always displayed the same traits: professionalism, immense technical knowledge, creativity, open-mindedness and integrity. His impressive communication skills and extensive experience in wholesale roaming are clear differentiators in any winning team.

Helena Bertovic Smetisko

Head of Services Operations, Comfone AG

From the field

The Hardest Call a Leader Makes Isn't How to Fix Things - It's Knowing When to Stop

A case study in turning around an IoT platform - and knowing when to protect capital instead of chasing growth.

Read more

From first call to measurable impact

1

Discovery Call

30-minute conversation to understand your situation. No pitch - just honest questions about what's working, what isn't, and what success would look like.

2

Diagnostic

A structured assessment of your technology, team, and commercial position. Stakeholder interviews, system architecture review, delivery pipeline audit. You get a written report with prioritised recommendations - whether or not we work together after that.

3

Quick Wins

In the first 2–4 weeks I'm looking for the things that are causing disproportionate pain. Usually it's process gaps, communication breakdowns, or decisions that nobody has been empowered to make.

4

Execute & Deliver

Weekly stakeholder updates, clear milestones, measurable outcomes. I work in the open - no mystery about what's happening or why.

Where I add the most value

Engagement models

Strategic Advisory

IT due diligence for PE/VC investments. Technology strategy and roadmap development. AI readiness assessment. Market positioning for telecoms and connectivity businesses.

3-Day Diagnostic

Not sure what you need yet? Start here. From £3,000 delivering a focused assessment of your technology, team, and commercial position. You get a written report with prioritised recommendations and a clear picture of what's working, what isn't, and what to do about it. No obligation to engage further.

For the right long-term fit, fractional engagements can evolve into embedded senior roles.

Startup to scale-up to exit

I've lived the full company lifecycle. Early in my career at United Clearing, I was part of the team through two acquisitions (United Clearing → BSG → Syniverse) - giving me first-hand experience of what acquirers look for in technology assets and how to prepare for due diligence.

At Nextgen, I joined as employee #2 and helped scale it from 3 to 200+ staff across multiple countries. Built the Mobile Roaming Financial Clearing and IoT Discount Management platforms from a blank sheet. Central to securing Tier-1 MNO clients globally.

Most recently as Managing Director of Nextgen SIMplify, I had full P&L ownership, defined the 3-year strategy, and integrated AI-driven analytics with eSIM/5G-SA support. I present quarterly to boards and work fluently with investor-style forecasting and governance.

I also spent 4 years on MoD contracts (SC Cleared), building Oracle APEX systems for defence - giving me deep understanding of government hosting, engineering standards, and orchestration requirements.

23+
Years in technology leadership
3→200+
Staff growth at Nextgen
2x
Acquisitions (UC→BSG→Syniverse)
SC
Clearance eligible

Where AI projects actually fail in telco

Most telco AI initiatives stall in the same places: poor data quality from decades of legacy BSS/OSS, integration complexity that vendors downplay, and a gap between impressive PoC demos and production systems that actually handle edge cases at scale. I've seen this first-hand - and it's what I build around.

Agentic AI for Telcos

Building and deploying agentic AI prototypes for telco use cases - billing dispute resolution, customer journey automation, call centre triage. The hard part isn't the LLM. It's the system integration, the error handling, and earning trust from operations teams who've been burned by automation before.

Decision Intelligence

AI systems that provide auditable, explainable recommendations for complex commercial decisions - traffic steering, pricing optimisation, risk assessment. In regulated telco environments, a black-box recommendation is worse than no recommendation at all.

Data Infrastructure

Architected real-time analytics (Apache Pinot, Superset) powering automated billing reconciliation for 300K+ managed SIMs. Getting value from AI starts with getting your data house in order - most operators aren't there yet.

API-First Platform Design

Led architecture of an IoT CMP with full programmatic control. Without clean APIs, you can't integrate AI/ML into operations - you just end up with another dashboard nobody looks at.

Deep experience across the stack

AI & Data

  • Agentic AI Systems
  • Decision AI / ML Ops
  • Real-time Analytics
  • API-First Architecture

Telco Domain

  • IoT / CMP Platforms
  • BSS/OSS Systems
  • Wholesale Roaming
  • 4G/5G/eSIM/eUICC

Leadership

  • P&L Ownership
  • Scale-up (3→200+)
  • Tier-1 Deal Closing
  • Board & Investor Comms

Tell me about your situation

The best conversations start with context. Drop me a line and tell me what you're dealing with - a platform that's struggling, a team that needs leadership, a technology asset you're evaluating, or something else entirely. No pitch, no pressure. If I can help, I'll tell you how. If I can't, I'll tell you that too.

Turnaround or crisis? Scaling and need senior leadership? PE/VC due diligence? Not sure what you need yet?

I operate through Stratus Systems Ltd, a UK limited company. Professional indemnity and public liability insurance in place. I work with a trusted network of specialist associates when engagements require it.